Resume
Danny J. Young |
Education
Bachelor of Arts in English (Professional Writing) and Economics from the University of New Mexico (December, 1993).
Work Experience
Technical Writer, Staff
Kyocera Communications Inc
San Diego, CA
(August, 2005—Current)
- Create and maintain user documentation for phone products.
- Develop XML DITA based system to develop documentation.
- Manage multiple products and deliverables.
Technical Writer
NOKIA (contractor via Bowne Global Systems)
San Diego, CA
(November, 2004—August, 2005)
- Create and maintain user documentation for specific projects.
Technical Writer/Webmaster
Reaction Design
San Diego, CA
(April, 2002—November, 2004)
- Develop standards for software documentation.
- Create and maintain documentation for CHEMKIN Software.
- Maintain external and internal web sites.
- Help test CHEMKIN Software for end-user.
Technical Writer/Webmaster
BeXcom
San Diego, CA
(May, 2000—April, 2002)
- Create and maintain web site that promotes communication between international business locations.
- Establish documentation standards and templates for both functional specifications and user guides.
- Help develop initial ways to provide online help for the Internet tools.
- Consult other departments on how best to develop their documentation.
- Extensive use with ASP, HTML, Javascript, Dreamweaver, FrameMaker, Paintshop Pro, SQL, Access, MS Visual Studio and MS Office.
Technical Writer
Bureau of Child Support
Enforcement (BCSE)
San Diego County District Attorney
(July, 1998-—March, 2000)
- Established documentation standards and protocols for a new computer system.
- Developed, wrote and edited functional specifications, user guides and training manuals.
- Acted as a consultant to various departments in completing their documentation.
- Developed online help to accompany the development of the software.
- Extensive use with Coldfusion, HTML, Dreamweaver, FrameMaker, Paintshop Pro, Robohelp, Access, MS Visual Studio and MS Office.
Technical Writer
Computer and Information Resources
and Technology (CIRT)
University of New Mexico
(May, 1996—June, 1998)
- Supervised long-term projects that included software development, testing, presentation and documentation
- Managed the Publications Department web site which provided online versions of hard copy documentation as well as unique documents created specifically for the Internet.
- Created, edited, and published technical manuals, user guides and specific instruction sheets that instructed students, staff and faculty on computer software and hardware.
- Submitted successful proposals for long-term projects and goals.
- Worked with Microsoft Office, Quark Xpress, PageMaker, Adobe Photoshop, Adobe Illustrator and other software in a Macintosh environment.
- Converted documents from Macintosh environment to the Internet with Microsoft Word, Netscape and UNIX text editors.
Editorial Assistant
General Honors Program
University of New Mexico
(October, 1995—May, 1996)
- Designed, edited, and created brochures, flyers, newsletters, handbooks and posters that informed students and faculty about the events, procedures and rules of the General Honors Program.
- Acted as a troubleshooter for computer hardware and software problems. Created and sustained a web site for the General Honors Program.
- Worked with WordPerfect, PageMaker, Adobe Photoshop, and other software in a Windows environment.
- Converted documents from a Windows environment to the Internet with WordPerfect, Netscape and UNIX text editors.
Software Trainer/Document Specialist
OfficeTeam Staffing Services
(April, 1995—October, 1995)
- Trained staff of Intuit's human resources department in Microsoft Word.
- Developed line of insurance brochures and pamphlets for FHP Healthcare; helped create and generate both the legal and commercial documents.
- Worked with Microsoft Word, WordPerfect, PageMaker and other software in a Windows environment.
Student Computer Consultant
Computer and Information Resources
and Technology
(August, 1994—May, 1995)
- Helped clients through software programs on both Macintoshes and PCs, including Microsoft Word, Microsoft Excel, PageMaker, Adobe Photoshop, Quark Xpress.
- Acted as a troubleshooter for hardware and software problems involving Macintoshes, PCs, scanners and printers.
- Helped clients acquire computer accounts and navigate through the Internet on the World Wide Web, newsgroups, mailing lists or electronic mail.
- Extensive experience in teaching and helping people learn various UNIX functions such as PINE, pico, vi, xv, Interleaf and others.
Student Editor/Document Specialist
Computer and Information Resources
and Technology
(October, 1992—May, 1995)
- Wrote, tested and edited the CIRT Newsletter, technical manuals and how to documents.
- Converted documents to HTML format to the Internet with Quark Xpress, MacPerl and UNIX text editors.
- Organized and maintained a tracking system for our documents from the printing press to their destinations on campus.
- Extensive experience in the use of the UNIX operating system.
Computer Skills
Here is a list of the programs that I have experience with.
Windows 95/NT:
Microsoft Office, WordPerfect; Quark Xpress, Pagemaker, FrameMaker; Adobe PhotoShop, Adobe Illustrator; SQL, Access, Robohelp, ASP, Coldfusion.
Internet Browsers:
Tin, Lynx, Mosaic, Enhanced Mosaic, Netscape. Electronic Mail: Berkeley, Elm, PINE, PC-PINE, Netscape and other browser mail functions.
Hypertext:
Hypertext Markup Language knowledge includes forms, frames, tables, cgi's, perl scripts, graphic conversions, text conversions using Microsoft Word, PageMaker, Quark Xpress, FrameMaker, Adobe Photoshop, Netscape in a Windows, Macintosh or UNIX environment.
Macintosh:
Microsoft Word, WordPerfect; Quark Xpress, Pagemaker; MacPaint, SuperPaint, Adobe Illustrator; and Excel, Access.
UNIX:
Vi, Mg, Pico text editors; C and C++ programming languages; XV graphic editor; WordPerfect and other UNIX-based software.
Portfolio
I have developed web content for numerous sites that are designated for the Internet and specific intranets. For specific web sites please email me.
--- Luthor.Com © 2010 Danny Young